Privacy Policy

Privacy Policy (template)

Effective Date: [Insert Date] This Privacy Policy explains how [Your Company Name] (“we”, “our”, or “us”) collects, uses, and discloses your personal information when you use our website [yourwebsite.com] (the “Site”). We are committed to protecting your privacy and handling your data transparently, in accordance with the General Data Protection Regulation (GDPR) and Bulgarian law.

1. Information We Collect

We may collect the following types of personal information from you:
  • Personal Identification Information: Name, email address, phone number, address, etc.
  • Technical Information: IP address, browser type, device information, and browsing patterns.
  • Transaction Data: Details of payments and orders, if applicable.
  • Communications: Any feedback, inquiries, or other communications you send us.

2. How We Collect Information

We collect information:
  • Directly from you when you fill out forms, subscribe to our newsletter, or make a purchase.
  • Automatically when you use our website via cookies and similar tracking technologies (see our Cookie Policy).

3. Legal Basis for Processing

We collect and process your personal information based on the following legal grounds:
  • Consent: When you have given us explicit consent to do so.
  • Contractual Obligation: When processing is necessary for fulfilling a contract you have entered with us.
  • Legal Obligation: To comply with legal requirements.
  • Legitimate Interest: For purposes like improving our services, fraud prevention, or ensuring security.

4. How We Use Your Information

We use your personal data to:
  • Provide, maintain, and improve our services.
  • Process payments and manage transactions.
  • Communicate with you regarding your orders, updates, or promotional offers.
  • Analyze website usage to improve performance and user experience.
  • Comply with legal obligations.

5. Sharing of Information

We may share your information with:
  • Service Providers: Third-party companies that help us operate our website, process payments, or manage communications.
  • Legal Authorities: If required by law or to protect the rights, property, or safety of [Your Company Name].
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When the retention period expires, we will securely delete or anonymize your data.

7. Your Rights

Under GDPR and Bulgarian law, you have the following rights regarding your personal data:
  • Right of Access: You can request to know what personal data we hold about you.
  • Right to Rectification: You can ask us to correct inaccurate data.
  • Right to Erasure: You can request the deletion of your personal data under certain conditions.
  • Right to Data Portability: You can ask for a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to Restrict Processing: You can request that we limit how we use your data.
  • Right to Object: You can object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: Where we process your data based on your consent, you can withdraw it at any time.
To exercise these rights, please contact us at [Insert Contact Information].

8. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic. For more details, please see our Cookie Policy.

9. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure.

10. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place in accordance with GDPR requirements.

11. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be updated accordingly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [Your Company Name] Email: [Insert Email Address] Phone: [Insert Phone Number] Address: [Insert Address]